Frequently Asked Questions
We believe in openness and dialogue with our clients. We will be happy to answer any question you might have. For your convenience, we compiled a list of Frequently Asked Questions you might find useful.
Is my money safe with Ava?
Ava is regulated to the highest standards of the EU. It is backed by a financial institution with $17 billion+ in assets under management and is rated "A+" by an S&P affiliated agency.
How do I start trading?
Sign up quickly and easily for an account via the Ava main site and start trading right away.
What is the minimum initial deposit for trading?
You can start trading on our trading platforms for as low as $100.
What currencies can be traded on your trading platforms?
All currencies can be traded online via our platforms.
Is forex the only trading option available?
No. You can also trade commodities, CFD's, crude oil, metals and more.
Can I practice online trading before I start trading with real money?
Certainly, you can sign up for a free $100,000 demo account and start practice trading until you feel you are ready to open your own real account.
What is a demo account?
A demo account is a free and simple way for you to experience what it is like to trade for real. Registering for a demo account is very quick and costs nothing. For a limited time, you get an individual user name and password and can access our fully functional online trading platforms
What do I do if I encounter any problems trading online?
Our 24/7 multilingual support center will help you with any questions you might have via phone, e-mail or the live help chat center.
Is your company regulated?
It is regulated to the highest and strictest standards of the EU by the Financial Regulator of Ireland.
How is your company any different from other online trading brokers?
Unlike regular trading sites, we are far more than the online extension of a financing institution; rather, it is distinguished by its user-oriented interface, developed by retail traders who know and understand this exciting market sector best.
Can I change my account details?
You can change your user name, password or email by logging into the website with your user name and password and then going to Support, change the appropriate field and fill in your details.
Are there any commissions or fees to be paid?
There are no fees or commissions when trading with our trading platform. We are compensated through the difference between the buy and sell prices.
How do I deposit funds?
You can deposit funds with us in a variety of ways: Credit cards, Wire transfer, PayPal, Neteller, Web Money and more.
Can I open multiple accounts?
Yes, it is possible to link several trading accounts to yours, and thus manage more than one account from your main one.
Do you have any partnership programs?
Yes, we have unique and customized partnership options, such as White Labels, Introducing Brokers (IBs) and Asset Managers, with differences according to individual needs and desires.
If you have more questions, please visit our Blog
Is my money safe with Ava?
Ava is regulated to the highest standards of the EU. It is backed by a financial institution with $17 billion+ in assets under management and is rated "A+" by an S&P affiliated agency.
How do I start trading?
Sign up quickly and easily for an account via the Ava main site and start trading right away.
What is the minimum initial deposit for trading?
You can start trading on our trading platforms for as low as $100.
What currencies can be traded on your trading platforms?
All currencies can be traded online via our platforms.
Is forex the only trading option available?
No. You can also trade commodities, CFD's, crude oil, metals and more.
Can I practice online trading before I start trading with real money?
Certainly, you can sign up for a free $100,000 demo account and start practice trading until you feel you are ready to open your own real account.
What is a demo account?
A demo account is a free and simple way for you to experience what it is like to trade for real. Registering for a demo account is very quick and costs nothing. For a limited time, you get an individual user name and password and can access our fully functional online trading platforms
What do I do if I encounter any problems trading online?
Our 24/7 multilingual support center will help you with any questions you might have via phone, e-mail or the live help chat center.
Is your company regulated?
It is regulated to the highest and strictest standards of the EU by the Financial Regulator of Ireland.
How is your company any different from other online trading brokers?
Unlike regular trading sites, we are far more than the online extension of a financing institution; rather, it is distinguished by its user-oriented interface, developed by retail traders who know and understand this exciting market sector best.
Can I change my account details?
You can change your user name, password or email by logging into the website with your user name and password and then going to Support, change the appropriate field and fill in your details.
Are there any commissions or fees to be paid?
There are no fees or commissions when trading with our trading platform. We are compensated through the difference between the buy and sell prices.
How do I deposit funds?
You can deposit funds with us in a variety of ways: Credit cards, Wire transfer, PayPal, Neteller, Web Money and more.
Can I open multiple accounts?
Yes, it is possible to link several trading accounts to yours, and thus manage more than one account from your main one.
Do you have any partnership programs?
Yes, we have unique and customized partnership options, such as White Labels, Introducing Brokers (IBs) and Asset Managers, with differences according to individual needs and desires.
If you have more questions, please visit our Blog
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